Effective date: September 18, 2023 

 

https://www.latentsense.ai (the "Site") is owned and operated by Latent-Sense Technologies Inc. Latent-Sense Technologies Inc is the data controller and can be contacted at: inquiries@latentsense.ai 
 

Purpose of this policy 
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site and its related systems and infrastructures (e.g. PaaS and AI-based services) about: the personal data we will collect; the use of collected data; who has access to the data collected; the rights of Site users; and the Site's cookie policy. In this policy, we aim to explain the manner in which we collect, use, and disclose personal information through our website located at https://www.latentsense.ai (“Website”) and through our Platform as AI-Service. This Privacy Policy applies in addition to the terms and conditions of our Site and our PaaS as AI, and the related Data Usage Policy we adopt therein. By accessing or using Latent-Sense Technologies Inc ’s technologies, platforms, and services, you consent to the practices described in this Privacy Policy. 

 
Use of Personal Information  

Latent-Sense Technologies Inc Services are not intended to process personal information and we recommend that our customers not upload any personal information when using our Services. However, in certain circumstances, our customers may choose to upload personal information. In those instances, our customers are responsible for complying with applicable privacy laws when collecting, using, or disclosing personal information through the Services for the purposes set out above, including by providing and obtaining all necessary notices and consents. Information we collect or generate is retained in accordance with our contractual commitments to our customers. If you signed up to receive marketing communications from one of our customers and now wish to unsubscribe, please click on the “unsubscribe” link in the marketing communication or contact the customer directly. 

 

 
Information collected 
We may collect information about you through our website, our Platform as a Service or/and through our cognitive machines’ API, and related (human-machine or/and machine-machine) interactions thereof. We collect this information when you (user and/or customer): 

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1. Browse LST website (https://www.latentsense.ai ) sections  

2. Join the LST wait list 

3. Join the LST mailing list  

4. Contact us with an inquiry 

5. Log-in to our PaaS (Platform as AI Service) 

6. Create a PaaS account 

7. Interact with us through other social media platforms, such as X, LinkedIn, Discord, etc. 

8. Interact with and use our PaaS functionalities 

9. Interact with and use our API functionalities 

10. Interact with and use our Cognitive machines  

 

 
Protection and safeguarding of Information collected 

1. We use the information for business purposes, to facilitate your access to our systems and services, to understand the business usage of our technologies and services, and to customize and enhance clients/users experiences on our systems  

2. We will never ask you for your password in any unsolicited communication (such as letters, phone calls, or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately. 

3. You can unsubscribe to our mailing list anytime. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email or by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us after you unsubscribe. 

4. When you contact us with a comment, question, or complaint, you may be asked for information that identifies you, such as your name, address, and a telephone number, along with additional information that we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings. 

5. We have implemented reasonable administrative, technical, and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss, and unauthorized access, use, modification, and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements. 

6. We only keep your personal and business information as long as it is operationally or legally necessary. After that, we will either destroy or anonymize the information. 

7. In order to protect the security of our data and information, we use the strongest available browser encryption, security protocols and store all of our data on servers in secure facilities in compliance with Canadian and US regulations.  

8. All your personal and business data is only accessible to our employees. And our employees are bound by strict confidentiality agreements and any breach of this agreement would result in the employee's termination and legal ramifications. 

 

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical, and as stated above in this and other policies adopted by Latent-Sense Technologies Inc. 

 
 

Sharing of Personal Information 

1. We do not rent, sell, or disclose your personal information to third parties without your explicit consent, except as set forth below or as required or permitted by law. 

 

1. Your personal information may be transferred (or otherwise made available) to our affiliates and business partners to meet our legal and compliance requirements and operational needs. 

2. Latent-Sense Technologies Inc and our Canadian, U.S., and other foreign service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing, or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S, EU and UK laws. 

3. Latent-Sense Technologies Inc may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition, or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of https://www.latentsense.ai or as part of a corporate reorganization or other change in corporate control. 

 

 

Collect data relating to the user's browsing habits 

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. The information collected includes information on what you see during your visit and actions you take when navigating our Website (e.g., clicks, mouse movements, hovers, page visits, scrolling, typing, form fills) as well as your device’s IP address, device screen size, device type, browser information, session duration, city and country, and preferred language. We use this information to optimize the user experience on our website, measure your engagement and help us identify errors on our Website. 

 

We use the following types of cookies on our website (https://www.latentsense.ai): 

• Functional cookies: Functional cookies are used to remember the selections you make on our website so that your selections are saved for your next visits; 

• Analytical cookies: Analytical cookies allow us to improve the design and functionality of our website by collecting data on how you access our website, for example data on the content you access, how long you stay on our website, etc; and  

• Targeting cookies: Targeting cookies collect data on how you use the website and your preferences. This allows us to personalize the information you see on our website for you. 

 

 

Third Party Links  

Latent-Sense Technologies Inc websites and related platforms may contain links to other websites, technologies and platforms that we do not own or operate. We provide links to third-party websites, platforms and technologies as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites, technologies and platforms. These linked websites, technologies and platforms have separate and independent privacy policies, notices, and terms of use. We do not have any control over them, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites, technologies and platforms may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.   

 
Access to Information  

If we receive a request from an individual to access or update personal information that we maintain on behalf of a customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests. Subject to applicable law and your location, you may have the right to access, update or correct , delete, transfer, and object to processing your personal information in our control. Where we rely on your consent as a lawful basis to process your personal information, you have the right to withdraw your consent at any time. However, in some cases, withdrawing consent will mean that we can no longer provide you with certain services or perform certain tasks where the information is required to do so. Data subject requests, including what data subject rights you may be entitled to, with respect to personal information in our control can be made by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to their personal information records. 

 
International Transfer of Information   

Latent-Sense Technologies Inc is a global organization with affiliates, partners, and service providers located in many countries around the world. For that reason, Latent-Sense Technologies Inc may transfer, store, and/or receive certain personal information across geographical borders to and/or from Latent-Sense Technologies Inc affiliates or service providers in other countries working on our behalf in accordance with applicable law. Examples of countries we may transfer personal information to include, but are not limited to the United States, Ireland, and the United Kingdom. As a result, in certain circumstances, other foreign governments, courts, law enforcement agencies, or regulatory agencies may be entitled to access the personal information collected and held by Latent-Sense Technologies Inc, its affiliates, partners, and service providers.  

 

Modifications and Updates to the Privacy Policy 
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. 

 

Complaints 
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue and address your concerns. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority in your country.  

 

Contact Information 

If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to make data subject requests , please contact us at inquiries@latentsense.ai